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Customer Support - Help

Ruud will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative.

Have questions, or need some help with a Ruud tankless product? Ruud offers flexible customer service options. Locate a category below and choose one of the available options.

Have a question?
Category Live Chat Web Telephone
General Information About Tankless
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How Does it Work
Product Brochure
1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week
Request Installation Estimate   1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week
Remove From Ruud Mailing List   1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week
Need help on an existing Ruud tankless product?
Category Live Chat Web Telephone
Error code on the display Common Error Codes 1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week