Should you have a problem with your system, Ruud has developed the following guidelines to assure that your problem receives proper attention.
To better assist your independent HVAC contractor, please furnish the model and serial numbers on each piece of your equipment and the date of installation. First, determine the type of equipment from the two categories shown below. The photos and diagrams will help you locate the model and serial numbers of your equipment, if they are not found on your original warranty or sales invoice.
Two Model and Serial Tags identify Split System Equipment
One Model and Serial Tag Identifies Package Equipment